CIH Housing Conference & Exhibition is the UK’s ultimate housing exhibition focusing on the provision of affordable housing and the development of sustainable communities. This is one of the biggest event in the UK’s housing events which brings together nearly 6,200 housing professionals, together with 350 key suppliers all under one roof.
The aim for HACT was to challenge the sector to re-examine the status quo and to highlight the potential for new technology and fresh ideas in improving wellbeing and outcomes for both residents and the business.
PiLON together with Optivo were invited by HACT to showcase their innovative PiLON Customer Portal presenting the best of social and tech led innovation. The partnership with optivo provided the perfect opportunity to demonstrate our commitment to adding value through the smart use of technology which is currently being delivered on our 5 year planned maintenance contract.
The PiLON Customer Portal was developed in-house to enhance the resident experience, increase customer satisfaction, drive efficiency and productivity whilst meeting our mutual objectives with Optivo which included enhanced digital access to services and social value outcomes.